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Job Information Assistant Manager Job vacancy at: Lalit Srinagar Company Information
Contact Name HR Manager
Contact Email bsabharwal@thelalit.com
Since 06/01/2012
Job Information
Job Type Full-Time
Duration
Salary Range Negotiable
Department
Category Hotel Front Office Jobs
Sub Category Assistant Resv Mgr
Shift Morning
Posted 05/03/2017
Requirments
Minimum Education College
Degree Title
Minimum Experience Fresh
Work Permit
Required Travel Not Required
Job Status
Job Status Position Open
Start Publishing 05/03/2017
No of Jobs 2
Stop Publishing 07/10/2047
Location
[Srinagar,India ]
Description

Under the general guidance of the General Manager, and within the limits of Lalit group policies, procedures and Human Resource Framework, responsible for managing the hotel s training function, including developing a complement of qualified departmental trainers and establishes a hotel system for generating training data and evaluating results. The Assistant Manager position impacts on the skills, knowledge and attitudes of every hotel employee and ensures the availability and use of effective resources. The position also plays a leading role in promoting the desired work culture around the five core values.

 

Operational responsibilities: 

 

• Analyse training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review

• Familiarise yourself with the Lalit HR and Training Standards, localizing where necessary

• Ensure effective training programs are in place for the following: 

• New Employee Orientation

• Train the Trainer

• Customer Service Training

• Technical job specific training (through certification of departmental standards and procedures) 

• Supervisory Skills Training

• Management Development

• Fire, Life and SafetyTraining

• Selling Skills

• Employee retraining

• Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved

• Maintains all hotel training records

• Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development

• Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective

• Attend departmental training session and critique performance

• Assist Department Trainers in preparing and conducting departmental training and assess accordingly

• Ensure that Department Heads abide by their responsibilities of employee training against departmental S&Ps

• Produce monthly training reports for your Manager and the General Manager including: 

• Internal Training Programs conducted: 

• Who attended

• Number of people attended

• Duration of training

• Who trained

• Cost of delivery (including labor costs) 

• Anticipated return on investment and/ or training goal

• External training programs attended: 

• Who attended

• Number of people attended

• Duration of training

• Who trained

• Cost of delivery (including labor costs) 

• Anticipated return on investment and/ or training goal

• Liaise with other Lalit Training Managers to share experiences and resources.

• Liaise with educational institutions for industrial trainees.

• Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines.

• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.

• Regularly communicates with staff and maintains good relations

 

 

Agreement

The Lalit

The Lalit Suri Hospitality Group, an enterprise of Bharat Hotels Limited is India?s largest and the fastest growing privately owned Hotel Company.

 

Headquartered in New Delhi, the company opened its first hotel here in 1988 under the dynamic leadership of Founder Chairman Mr. Lalit Suri, who spearheaded the Group?s unprecedented expansion plans.

 

Rapid expansion and consolidation of its leadership position continues under the enterprising stewardship of Dr. Jyotsna Suri, who took over as Chairperson & Managing Director in 2006.

 

All hotels within the group operated under the brand The Grand ? Hotels, Palaces & Resorts. It was re- branded as ?The LaLiT? on November 19, 2008 as a tribute to the company?s Founder Chairman Mr. Lalit Suri.

Qualifications

UG: Any Graduate

PG:MBA/PGDM

Preferred Skills

Salary: Not Disclosed by Recruiter

Industry:Travel / Hotels / Restaurants / Airlines / Railways

Functional Area:HR , Recruitment , Administration , IR

Role Category:HR/ Recruitment / IR

Role:Training Manager

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