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Job Information Doorman job vacancy at marriott Dubai Company Information
Contact Name HR Manager
Contact Email
Since 05/01/2010
Job Information
Job Type Full-Time
Duration
Salary Range Negotiable
Department
Category Hotel Jobs
Sub Category
Shift Any
Posted 06/20/2017
Requirments
Minimum Education College
Degree Title
Minimum Experience Fresh
Work Permit
Required Travel Not Required
Job Status
Job Status Position Open
Start Publishing 06/20/2017
No of Jobs 2
Stop Publishing 07/10/2047
Location
[Dubai,United Arab Emirates ]
Description

o welcome and escort our Guests, ensure that their luggage is handled as per brand standards of Marriott International, focus on ensuring that the highest levels of hospitality and service are provided.  Represent concierge department in resolving any guest or hotel related situation. Maintain the flow of guest traffic and direct guests within the Lobby.

Agreement

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

 

Qualifications

Experience:

Similar experience, Traffic Management, Security personal, local knowledge.

Skills and Knowledge

Fluent English Speaking, Local Knowledge ,Traffic Management, Arabic Speaking-(Preferred)

Education or Certification

Higher Secondary Education.

Preferred Skills
SPECIFIC DUTIES 
The following are specific responsibilities and contributions critical to the successful performance of the position:
  • Ensure all guests are Welcomed to the JW Marriott Marquis Dubai as per Marriott International Brand standards verbiage.
  • To assist all arriving guests by car, taxi or limo by opening the car door and helping to unload their luggage.
  • Ensure luggage carts are neatly arranged in their designated area at all times.
  • Identify and confirm with the Guest total number of pieces unloaded from the car and issue luggage tag.
  • Fills in all details pertaining to the information of the luggage tag, Guest name, Date, time, number of pieces and associate name. 
  • Supply a copy of the luggage sticker at the bell desk with your name to identify and send luggage to guest room according to the name by the bell captain
  • Demonstrate Aggressive hospitality and guest engagement at all times.
  • Support the implementation of “1st 10” program according to local government regulations.
  • Follow up of received luggage every 15 minutes to ensure no delay in delivery of luggage.
  • Store the luggage only at permitted areas and attend the luggage at all times while in public areas.
  • Bending, Stooping and Lifting a weight of 30 lbs or more may be required.
  • Be familiar with all hotel facilities and their hours of operation.
  • Maintain clear driveway directly in front of the hotel by politely encouraging guests to clear the traffic once they have been welcomed or gracious goodbye.
  • Never to leave entrance unattended by assuring coverage at all times.
  • Have knowledge of basic Opera PMS skills example. guest name and room number enquiry.
  • Know the arrival guest’s name and preferences picked up from Airport by hotel car.
  • Maintain a straight and alert position in the hotel Entrance; do not form groups when not busy.
  • Keep front porch area and front doors and windows clean and tidy.
  • Maintains flow of Taxi’s at all times and not allowing any loitering of taxis at all times.
  • Take the initiative through Empowerment to ensure complete Guest Satisfaction.
  • Be familiar with local area and location of Company offices, banking institutions, Shopping malls, Restaurants, etc.
  • Ensure flags are clean at all times.
  • Keep logs updated with accurate information at all times.
  •  Be security conscious at all times, inform manager of anything suspicious.
  •  Report any accidents immediately to the immediate leaders.
  •  Maintain high standards of personal hygiene and wear proper uniform.
  •  Perform any reasonable request as directed by management.
  •  Actively participate in the Quality improvement process.
  •  Maintain close working relationships with other departments.  
  •  Be diplomatic and respect the privacy of our Guests.
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