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Job Information Guest Relations Executive Job by hilton Delhi Company Information
Contact Name HR Manager
Contact Email
Since 05/01/2010
Job Information
Job Type Full-Time
Duration
Salary Range Negotiable
Department
Category Hotel Front Office Jobs
Sub Category Guest Relations Executive.
Shift Any
Posted 06/07/2016
Requirments
Minimum Education College
Degree Title
Minimum Experience Fresh
Work Permit
Required Travel Not Required
Job Status
Job Status Position Open
Start Publishing 06/07/2016
No of Jobs 2
Stop Publishing 07/10/2047
Location
[Delhi,India ]
Description

AGuest Relations Executive with Hilton Garden Inn is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.What will it be like to work for this Hilton BrandHilton Garden Inn?? is the award- winning, upscale, yet affordable, hotel brand. We continually strive to ensure today's busy travelers have everything they need to be the most productive on the road, no matter the occasion. With high levels of service and amenities usually only found in pricier hotels, guests count on us to help them be successful when they're on the road.If you know what it feels like to succeed and you can perform on an award- winning team, you may be just the person we are looking for to work as a Team Member with Hilton Garden Inn??. Because it????s with the Hilton Garden Inn?? where we speak success and where our Guests succeed.What will I be doingAs a Guest Relations Executive, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Station Waiter/ ess would also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: • Manage guest queries in a friendly, timely, and efficient manner• Serve Alcoholic/ non- Alcoholic beverages in conjunction with licensing/ liquor regulations for residents and non- residents• Ensure knowledge of menu and all products• Ensure mis- en- place is well stocked at all floor stations• Follow correct reporting procedures if faced with issues• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor• Practise Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene• Comply with hotel security, fire regulations and all health and safety legislationWhat are we looking forA Guest Relations Executive serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Positive attitude• Good communication skills• Committed to delivering high levels of customer service• Excellent grooming standards• Flexibility to respond to a range of different work situations• Ability to work on your own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Experience in Food & Beverage department and/ or industry• Previous experience of cash handling• Knowledge of Food Hygiene RegulationsWhat benefits will I receiveYour benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about Hilton Garden Inn?? - - - where we speak success.Hundreds of locations, with over tens of thousands of rooms Numerous projects in development, worldwide Herman Miller Mirra?? desk chairs complement our stylish work areasSleep deep with the Garden Sleep System?? bedFitness Centers featuring Precor?? training equipmentHilton Garden Inn has consistently been recognized as the Best Mid- Scale, Full Service brand in key consumer awardsJob Bars and Restaurants Title: Guest Relations Executive Location: null Requisition ID: HOT01S1H

Salary: Not Disclosed by Recruiter

Industry:Travel / Hotels / Restaurants / Airlines / Railways

Functional Area:Hotels , Restaurants

Role Category:Front Office/Customer Care

Role:Front Office/Guest Relations Executive/Manager

Agreement

HILTON WORLDWIDE

Website:http://hiltonworldwide.jobs/delhi-new-ind/guest-relations-executive/A7DF6682F9A744D880F643D35C87EFC9/job/

Qualifications

UG: Any Graduate

PG:Any Postgraduate

Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

Preferred Skills
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