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Job Information Reservations Agent Job by hilton Delhi Company Information
Contact Name HR Manager
Contact Email
Since 05/01/2010
Job Information
Job Type Full-Time
Duration
Salary Range Negotiable
Department
Category Hotel Front Office Jobs
Sub Category Reservations Asst.
Shift Any
Posted 06/07/2016
Requirments
Minimum Education College
Degree Title
Minimum Experience 3 Year
Work Permit
Required Travel Not Required
Job Status
Job Status Position Open
Start Publishing 06/07/2016
No of Jobs 2
Stop Publishing 07/10/2047
Location
[Delhi,India ]
Description

A Reservations Agent with Hilton Garden Inn and Suites will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

 

What will it be like to work for this Hilton Brand

 

Hilton Garden Inn?? is the award- winning, upscale, yet affordable, hotel brand. We continually strive to ensure today's busy travelers have everything they need to be the most productive on the road, no matter the occasion. With high levels of service and amenities usually only found in pricier hotels, guests count on us to help them be successful when they're on the road.

 

If you know what it feels like to succeed and you can perform on an award- winning team, you may be just the person we are looking for to work as a Team Member with Hilton Garden Inn??. Because its with the Hilton Garden Inn?? where we speak success and where our Guests succeed.

 

What will I be doing

 

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: 

 

Convert, quickly, inquiries into contracted business

Respond, positively, to sales inquiries to develop future sales leads

Identify sales leads, as appropriate

Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guests expectation

Provide prompt and efficient service while maintaining the hotels brand standardsWhat are we looking for

 

A Reservations Agent serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: 

 

A passion for delivering great customer service

A highly professional telephone manner and excellent communication skills

Outstanding administration and organizational skills

Intermediate computer proficiency

Previous experience in a Reservations environment, preferred

Tertiary qualifications, or other collegiate- level degree, not required but preferredWhat benefits will I receive

 

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

 

Learn more now about Hilton Garden Inn?? - - - where we speak success.

 

Hundreds of locations, with over tens of thousands of rooms Numerous projects in development, worldwide Herman Miller Mirra? desk chairs complement our stylish work areas

 

Sleep deep with the Garden Sleep System? bed

 

Fitness Centers featuring Precor? training equipment

 

Hilton Garden Inn has consistently been recognized as the Best Mid- Scale, Full Service brand in key consumer awards

 

Job Revenue Management 

 

Title: Reservations Agent 

 

Location: null 

Agreement

HILTON WORLDWIDE

Not Mentioned

Website:http://hiltonworldwide.jobs/delhi-gurgaon-ind/reservations-agent/65926F127CF6455FA534F39FE5049623/job/

Qualifications

UG: Diploma

PG:Post Graduation Not Required

Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

Preferred Skills

Functional Area:Hotels , Restaurants

Role Category:Other

Role:Fresher

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