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Job Information Telephone Operator - Vivanta By Taj - Gurgaon, NCR Company Information
Company Taj Hotels
Contact Name HR Manager
Contact Email careers@tajhotels.com
Since 02/04/2014
Job Information
Job Type Full-Time
Duration
Salary Range Per Month
Department
Category Front Office Jobs
Sub Category Front Desk Associate
Shift Any
Posted 09/08/2017
Requirments
Minimum Education University
Degree Title
Minimum Experience 3 Year
Work Permit
Required Travel
Job Status
Job Status Position Open
Start Publishing 09/08/2017
No of Jobs 2
Stop Publishing 09/08/2047
Location
[Gurgaon,India ]
Description

Job Description Send me Jobs like this Prompt and efficient handling of telephones with usage of standard phrases at all times To observe instructions if any, from a guest before connecting the call and be polite and patient while talking to a guest. To ensure that calls are properly connected. To know extensions of all staff and executives along with their designations. To know names of all restaurants, their timings and types of cuisines served. To have knowledge about the workings of different department and their locations. To know the telephone numbers and procedure for contacting doctor/ambulance in emergencies. To read the log book and handover book, Banquet function list, Business centre list daily. Maintaining house directories up to date Handling guest complaints Checking on telephone equipment on a periodic basis Coordinating with maintenance for telephone related complaints To stay informed of fire-alarm and emergency procedures to inform other staff

Agreement
Company Profile:

The Indian Hotels Company Limited

Established in 1903, Taj Hotels Resorts and Palaces is one of Asia's largest and finest group of hotels, comprising 56 hotels in 39 locations across India with an additional 18 international hotels in the Maldives, Mauritius, Malaysia, Seychelles, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. From world-renowned landmarks to modern business hotels, idyllic beach resorts to authentic Rajput palaces, each Taj hotel offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury. The Taj, a symbol of Indian hospitality, has recently completed the centenary of its landmark hotelTaj Mahal Palace and Tower, Mumbai. Taj Hotels Resorts and Palaces is part of the Tata Group, India's premier business house.At the Taj, every employee is an ambassador of the culture and spirit of the Taj. The Taj Ã¢â‚¬Ëœmagic’ is all about passion in what one is doing, the pursuit of excellence, feeling included, warmth and the highest levels of service standards with a relentless and untiring obsession about delighting the guest. This spirit that rings through the heart of every Tajemployee makes the difference between a job in any hospitality company and career with the Taj.The Taj is an equal opportunity employer and is committed to providing opportunities to marginalised communities.
Qualifications
Preferred Skills

Apply Here:

https://www.naukri.com/job-listings-Telephone-Operator-Vivanta-By-Taj-Gurgaon-NCR-The-Indian-Hotels-Company-Limited-Gurgaon-1-to-3-years-120817005186?src=jobsearchDesk&sid=15048582957131&xp=31&qp=taj%20hotels&srcPage=s

 

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